Terms & Conditions
Terms & Conditions
These Terms & Conditions govern the use of web hosting and related services provided by WebHost Root.
By purchasing or using a WebHost Root service, you acknowledge that you have read and agree to these Terms & Conditions.
1. Hosting Services
WebHost Root provides web hosting and related services according to the features and resource limits of the hosting plan selected by the customer.
Hosting resources such as storage, bandwidth, email accounts, databases, FTP accounts, domains, and subdomains are subject to the limits of the customer's selected plan.
2. Customer Account
Customers are responsible for providing accurate account information and keeping their account credentials secure.
Customers are responsible for activity performed through their hosting account and should take reasonable measures to protect their login credentials.
3. Billing and Payments
Hosting services are billed according to the billing period selected by the customer.
Invoices are generated through the WebHost Root billing system. Customers are responsible for paying invoices by their due date.
4. Service Suspension
If an invoice remains unpaid after its due date, WebHost Root may suspend the associated hosting service.
Suspended services may remain unavailable until the outstanding amount has been paid and the service has been restored.
5. Resource Usage
Customers must use hosting resources within the limits of their selected plan.
Excessive or abnormal resource usage may result in contact with the customer, resource adjustment, plan upgrade requirements, temporary suspension, or other action where reasonably necessary to maintain service availability.
6. Prohibited Use
Customers must not use WebHost Root services for unlawful activities or activities that violate applicable laws.
Hosting services must not be used for activities that abuse, attack, disrupt, or compromise other systems, networks, services, or users.
7. Website Content
Customers are responsible for the content, files, applications, websites, emails, databases, and other material hosted within their accounts.
WebHost Root does not take responsibility for customer-created content.
8. Backups and Data
Customers are responsible for maintaining appropriate backups of important website and account data.
Where backups are provided as part of the hosting infrastructure, they should not be considered a replacement for the customer's own independent backups.
9. Service Availability
WebHost Root aims to provide reliable hosting services, but uninterrupted service cannot be guaranteed in every circumstance.
Maintenance, infrastructure issues, network problems, security events, upstream provider issues, and circumstances outside reasonable control may affect service availability.
10. Cancellation
Customers may request cancellation of their hosting service according to the applicable cancellation and refund policy.
11. Changes to Services
WebHost Root may modify hosting plans, features, pricing, or service policies when reasonably necessary. Changes affecting existing services will be communicated where applicable.
12. Support
Customer support is available through the support facilities provided through the WebHost Root client portal.
13. Disputes
Customers are encouraged to contact WebHost Root first to resolve billing, service, or account-related concerns.
These Terms & Conditions may be updated from time to time. The latest version published on the WebHost Root website will apply to future use of the services.
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